About Veronicasa

Who we are

Veronicasa is a boutique retailer focused on bringing thoughtfully selected waffle makers and kitchen appliances to homes across the United States. We operate as VERONICA SALES LLC, and we pride ourselves on honest product descriptions, clear policies, and helpful customer support.

Where we're based

What we sell

Our current specialty is waffle makers — selected for performance, durability, and style. As a boutique retailer, we curate a small range of kitchen appliances and accessories so you can choose confidently without sifting through hundreds of undifferentiated options.

Our promise

• Accurate product information — clear, up-to-date availability and specifications on every product page.
• Secure checkout — we never store full payment card data on our site; payments are processed through trusted providers.
• Responsive support — we reply to customer inquiries at support@veronicasa.com or by phone during business hours.

Shipping & fulfillment

Orders are processed promptly from our fulfillment partners in the U.S. Shipping options and delivery estimates are shown at checkout. We accurately display stock status on product pages — when stock is limited or an item is a pre-order, that will be clearly labeled.

Returns & refunds

We accept returns in accordance with our Returns Policy. For full details, timelines, and conditions (including how to start a return), see our Refunds & Returns page: /policies/refund-policy.

Pricing, taxes & payments

We list final product prices on each product page. Sales tax (where applicable) is calculated during checkout based on shipping address. We accept standard payment methods displayed at checkout.

Safety & authenticity

We work only with trusted suppliers and verify product information before listing. For electrical appliances, product pages include the manufacturer specifications and safety information provided by the supplier. If you ever receive an item that appears counterfeit or defective, please contact support so we can investigate and resolve it quickly.